Time sure flies when your having fun! We feel like we've been part of the community forever and really appreciate the warm welcoming and ongoing support from everyone!
And interestingly enough, the most common questions we get asked are not ‘What unit sizes do you have?’, ‘What’s your price?’ or ‘Do you offer customer discounts?’. This might be because our website is awesome and we’re not afraid to post our prices or amazing discounts!
The most common questions we’re asked are ‘So, what’s it like here? ‘and ‘What do you do all day?’.
Since we love our customers, and talking about self-storage, we’re happy to open the door and fill you in!
First (and likely more obvious), we get a lot of calls from people looking to rent a storage unit in Woodstock. Also, people don’t always call it self-storage in Woodstock. We get inquiries about or reservations for people looking for mini storage, storage locker, storage unit, and public storage. With so many different residential and commercial storage needs in the community, Storage Solutions Woodstock has many different unit sizes, which we like to group into small, medium and large, and we offer both temperature-controlled units and drive-up units.
A lot of customers think we live out Storage Wars every day. Sadly, we’re not that dramatic and it’s very rare we have a storage unit in Woodstock go to auction. And our self-storage facility isn’t like what you seen in the movies or on TV, where the hallways are dark, people are lurking about, and there’s an eerie vibe. If you’ve visited our Woodstock self-storage facility in person or watched our online tour video, you know it’s clean, well-cared for, secure and well lit. Our lights are motion controlled, so it’s impossible for the hallways to be dark if you’re there!
Oxford County, and in particular Woodstock, Tillsonberg, Ingersoll and Innerkip, is filled with busy families and businesses so our mini-storage site is bustling with people coming in and out hourly to access their storage units. Storage Solutions is a bit of a hub because most people enlist their friends and family to move, so there is a lot of activity here.
Storage Solutions Woodstock offers both outdoor drive-up storage containers and indoor temperature-controlled storage units, so it attracts customers who want to access their belongings regularly. Our LED lighting, both inside and outside the facility, and 24/7 digital video surveillance gives people comfort that they’re safe and their belongings are too. We also have staff in the office and walking around the yard and inside the public storage facility, which we think gives Storage Solutions a very friendly feeling.
On a normal workday, one of our team members will open up the office and self-storage yard at 9am, and will note that many customers have already been in and out of the facility the previous evening and early in the morning, especially our commercial or business customers since they store inventory or files with us. Our long access hours give our customers the ability to get in and out of their unit with zero hassle.
During the day, customers visit the main office to ask questions or chat with the staff. Some customers come in to pay their rent in person, but customers can also pay online via etransfer or set up automatic payment. We have a variety payment options! We get a lot of people driving by and stopping in to ask for a tour of the storage facility, and details on the different storage unit sizes for rent. A lot of people are new to self-storage and they want to know how our self-store facility in Woodstock works – what are our access hours, how is the unit locked, how much notice does someone have to give to move out, etc. We receive a lot of compliments on how clean and bright our facility is, and we’re very happy to hear that! When our staff does what we call “walk arounds”, they’re checking units to make sure locks are in place, picking up any garbage they discover and chatting with customers.
If you really want to know what things are like at Storage Solutions in Woodstock, come and see for yourself! We’re always happy to give you a tour, which you can arrange by email, text or phone call. Following us on Facebook, Twitter & Instagram will also give you a pretty good idea of who we are and how much fun we making renting storage units in Woodstock.
Your friend in self-storage,