Hidden fees are everywhere.
And being that the fees are ‘hidden’, you really don’t know how much you’re going to pay until you’ve invested time and energy into the purchasing process.
The self storage industry is no different, and unfortunately there are potentially a lot of hidden fees.
Storage Solutions Provides Simple Self Storage with Just a Rental Charge
At Storage Solutions in Campbellville (Milton), Woodstock and Ayr, we believe in 'no frills' self storage. Our primary goal is to keep our customers’ experience hassle free. One way we do that is avoiding hidden fees – we charge one rental rate per month.
In this blog post, we'll walk through 4 of the most typical hidden fees you should look out for elsewhere, but not at Storage Solutions.
1. Monthly Insurance Charges
Many self storage facilities require you to pay for monthly insurance, which is in addition to the rental fee. Insurance is essential to protect your belongings. This can become a big expense that catches you off guard.
At Storage Solutions, we include protection coverage in our rental fee, giving you peace of mind without any surprise charges. Note be sure to ask our representatives for full details, exclusions and terms and conditions.
2. Lock Cutting Charges
Imagine you urgently need to access your unit, but you've forgotten the key to your lock. Most storage facilities charge fees for cutting the lock and providing access. We must admit, this makes a lot of sense – cutting a lock sees the self storage facility taking on risk (what if we cut a lock and we get in trouble?) and takes employee time.
However, at Storage Solutions, we understand that emergencies happen, and that’s why we offer lock cutting services without any additional charges. We want to make our customers’ lives easier, so we've developed a checklist where we require photo ID, only the customer who signed the contract can make the request, and a lot of other layers to make sure we get it right.
3. No Fees for After-Hours Support
When you're in a bind and need assistance, the last thing you want is to be hit with extra fees for after-hours support. Some storage rental companies charge fees for this type of support, and they may also charge penalties to customers who forget to do things like, reset the alarm system.
At Storage Solutions, we prioritize customer support. Our team is ready to assist you without charging any extra fees. We post our after-hours emergency text number at all gate readers, and entries, and exists. We try our best to get back to people as quickly as possible, and we trust our customers not to abuse this system. For example, if you just forgot your gate code, we hope that you make some effort to find it.
4. No Deposits or Set-Up Fees
Setting up a storage unit should be an easy process without hidden costs. A lot of storage companies require deposits or additional set-up fees that can add up when you’re signing up.
At Storage Solutions, we believe in simplicity and transparency. Your rental charge covers everything you need to start using your storage unit right away. We have charged deposits in the past, but we’ve moved away from this because we trust our customers not to leave garbage behind and to make sure their rental balance is up to date.
Choosing the right storage facility can make a difference in your overall experience. At Storage Solutions, we strive to provide an exceptional storage solution with no hidden fees and a simple rental process. With us, you'll enjoy the following benefits:
Say goodbye to hidden fees and embrace simplicity with Storage Solutions!
Our team is 100% committed to delivering a stress-free storage experience for our valued customers. Explore our available storage options for rent and find the perfect solution for your needs.
Your friend in self-storage,
Storage Solutions
Disclaimer: This blog post is based on the information available at the time of writing. Please refer to Storage Solutions' website or contact their customer service for the most up-to-date information on their rental policies and fees.
